Terms of Use
Version 2026-11-13
These terms govern your use of Taluna, offered by Pisio Technologies SL (tax ID B93856136, calle Juan Ramón Jiménez, km 0, núm. 11, esc. 3, pta. 4, 08191 Rubí (Barcelona), Spain). By creating your account you accept them, together with the privacy policy.
1. What Taluna is
A private AI assistant to better understand what's going on with the people you care about and prepare difficult conversations: partner, ex, co-parenting, family, friendship or work. Taluna supports you, but it is not therapy, treatment, or medical, psychological or legal advice, and it does not replace a professional. It does not diagnose or decide who is right. Replies are generated by AI and can be wrong.
Taluna is not an emergency service and nobody monitors conversations. If you are in danger, call 112 or your local emergency number. Help resources are in Settings → About Taluna.
2. Your account
You must be at least 18 and give accurate details. The account is personal and you can delete it any time (Settings → Your data → Delete my account).
3. Linked spaces and what you share
You can link a space with another person using an invitation code. The assistant never talks, writes or sends anything to the other person on your behalf. They only get the exact text you authorize, and you can withdraw it; what they have already read can't be undone. Either of you can unlink at any time.
4. Plans and payments
- You start with a 7-day free trial with full access. When it ends, the subscription is charged unless you cancel before.
- Taluna Premium is a monthly or yearly subscription that renews automatically until you cancel. Each person has their own.
- You pay through Apple or Google, under their terms and at the price the store shows. You cancel there (see Support); deleting the app or your account does not cancel a subscription.
- If your subscription ends, your account becomes read-only: you can read, export and delete, but the assistant doesn't reply to new messages. Help resources for risk situations are never locked.
- The store handles refunds. By starting to use the digital content you waive the 14-day right of withdrawal, to the extent the law and the store allow.
5. Acceptable use
You may not use Taluna to harass, monitor or control another person, share content that is illegal or infringes third-party rights, attack the service or bypass its limits, or resell it. Treat what you tell about other people with respect. If you break these rules, we may suspend your account.
6. Your content and ours
Your conversations and notes are yours: we process them only to provide the service, as set out in the privacy policy. The app, its texts, design and brand belong to Pisio Technologies SL; use them only for your personal use.
7. Availability and liability
There may be interruptions for maintenance or other reasons. To the extent the law allows, we are not liable for indirect damages or for decisions you make based on the assistant's replies. This does not limit your rights as a consumer or any liability the law does not allow to be excluded.
8. Changes and governing law
If we make a significant change to these terms, the app will ask you to accept them again. They are governed by Spanish law; if you are a consumer, the law of your country of residence also protects you, and you may go to the courts of your home.